Reminder to Renew Green Bin Subscription in Wiltshire

Wiltshire Council is reminding residents who wish to renew their garden waste collections to do so, to avoid missing a collection.

Households that pay online for their garden waste collection have received an email reminding them that their subscription expires on 30th June 2025, and if they wish to avoid a gap in their service, they need to renew by Monday, 30th June. Customers who haven’t previously paid online and for whom the council does not have an email address have been sent a letter advising them of their renewal arrangements. 

New customers can sign up at any time to receive garden waste collections, either online at https://www.wiltshire.gov.uk/gardenwaste or by calling 0300 456 0103.

To help improve the security of customer details, households wishing to sign up for, or renew, a garden waste collection service online will need to sign into their Wiltshire Council account or register for a new account if they do not already have one. For those registering for the first time, a video and guide are available on the registration webpage.

Waste crews use in-vehicle technology to identify which households have subscribed to have their garden waste collected. People will need to ensure their garden waste bin is identifiable by clearly labelling it with their house name or number. People are welcome to paint their house name or number on the bin, should they wish to, or, if they have one, leave their previous bin sticker displayed, which would also include the property details. Names or numbers should be displayed on the back of the bin, and bins should be presented for collection with the handle facing outwards. For more information and frequently asked questions, people can visit https://www.wiltshire.gov.uk/article/2404/Frequently-asked-questions  

People don't need to contact the council if they do not wish to renew. To return bins that aren’t needed anymore, people should complete a form at https://ilforms.wiltshire.gov.uk/wastecontainerretrieval

Cllr Paul Sample JP, Cabinet Member for Environment, Climate and Waste, said: “From 1 April 2024 to 31 March 2025, we collected more than 30,000 tonnes of garden waste from over 82,000 households in Wiltshire.

“As part of the garden waste collection service, residents can recycle bark, cut flowers, untreated sawdust, leaves, weeds, and more.

“All of the garden waste collected in Wiltshire is composted locally, which helps reduce pollution and diverts waste from landfill.

“Wiltshire residents can also buy this bagged compost from any of our household recycling centres or directly from Hills Waste Solutions if larger volumes are required.

“I thank residents in advance for all their support in helping us recycle as much as possible.”

Garden waste bins are emptied fortnightly except for two weeks over Christmas and New Year.

What can go in a garden waste bin: bark, grass cuttings, cut flowers, weeds, leaves, hedge clippings, twigs and small branches.

What can't go in a garden waste bin: fruit and vegetable peelings, food waste, cardboard, paper, soil and rubble or pet litter and animal waste.

Other options for composting are available. People should go to https://www.wiltshire.gov.uk/reducing-your-waste-and-composting or call 0300 456 0102.