Hospital suspends new parking system

Tuesday, 14 February 2023 00:00

The new ANPR system has been suspended at Salisbury District Hospital after initial teething problems.

There have been lots of issues with the system since it was implemented on the 6th of February this year.

The system has now been suspended whilst problems are being resolved. Stacey Hunter, CEO of Salisbury NHS Foundation Trust said:

"Many patients and visitors have contacted me about problems that they are encountering with the new automated car parking system that was introduced this week. I wish to thank everyone who has brought these issues to my attention.

"Following investigations, a number of problems with the Automatic Number Plate Recognition ANPR cameras, and with the mobile phone app used for payment have been discovered. We have alerted the supplier to these problems and they have begun work to fix the issues. While that work is being undertaken, the system is being suspended and there will be no parking charges for patients and visitors until further notice.

"On behalf of the Trust, I appreciate the support from our community and apologise for the confusion, frustration and inconvenience that has been caused by the system's failures. Please be assured that there will be full testing of the system before it is re-introduced and we have been given assurance from the company that it is working properly.

More from Local News

Salisbury Hosepipe Ban Starts Tonight

Wessex Water customers in Salisbury will be subject to a hosepipe ban from tonight.
New community-backed scheme to improve pedestrian safety in Enford

Wiltshire Council is set to begin work later this month on a new pedestrian improvement scheme in Enford that will make it safer and easier for people to access local bus services and travel on foot.
Changes to parking charges in Wiltshire Council car parks to begin on 1 September

Wiltshire Council is reminding residents, businesses and visitors that changes to parking charges and arrangements across the county will come into effect from 1 September.
International GB Event Rider Opens Yard for Special Open Day

International event rider Kirsty Chabert is inviting the local community behind the scenes at her Team Opposition eventing yard in Landford, Wiltshire, for a special Yard Open Day on Wednesday 26 August, from 11 am–3 pm.
Mayor of Wilton Selects Salisbury Hospice Charity for Mayor's Appeal

Councillor Chris Harrison, Mayor of Wilton, has selected Salisbury Hospice’s “Sponsor a Nurse” campaign as his Mayor’s Appeal charity for this mayoral term.
Salisbury Searching for CCTV Volunteers

As part of Salisbury City Council’s CCTV monitoring service, a dedicated team of volunteer operators monitors the city’s state-of-the-art CCTV and radio system.
Residents Report Strong Smell of Smoke Over Salisbury

Residents in and around Salisbury are reporting a strong smell of smoke this morning (14th August).
PCC calls for balanced approach to police reform

Wiltshire's Police and Crime Commissioner Philip Wilkinson has called for a measured and evidence-led approach to police reform, stressing that any changes must strengthen policing's ability to serve communities, protect the vulnerable and maintain public confidence.